Remove bad reviews

What should you do if you receive bad reviews on Google, Facebook or Trustpilot?
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Most businesses receive bad or fake reviews at some point. A customer may have left a one-star review with a comment such as: “Extremely poor service. Very cheap, but not worth the money. I will definitely not be coming back.” As a business owner, this may seem insignificant, but a bad review can damage your reputation, and it is important to respond quickly.
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“If a customer has to choose between your business and your closest competitor, and you have the same price, location and selection, you may be rejected because of bad reviews.”

Bad reviews can have serious consequences for your business

If a customer is in the process of choosing between your business and your closest competitor, and you have the same price, location and selection, your bad reviews might be the defining factor. Even if you do not read reviews on Google, Facebook and Trustpilot, the vast majority of your customers do. In fact, statistics show that 97% of internet users read reviews about local businesses, and as many as 91% of users aged 18 to 34 trust an online review as much as a personal recommendation. The most concerning statistic of all shows that four out of five users have decided not to buy a product after reading a bad review about the product or business online. Ultimately, a bad review can have a very negative effect on your company’s bottom line.

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“Four out of five users have decided not to buy a product after reading a bad review.”

ATAK removes negative coverage and bad reviews

Customer reviews are not always fair, and unfair reviews can damage your company’s reputation. They can also affect your revenue when consumers choose not to use your business because of what they have read online. If your business has received bad reviews on platforms such as Google Business Profile, Facebook or Trustpilot, it is only natural that you want to remove bad reviews on Google, Trustpilot and other review platforms. We have over 10 years of documented success in helping businesses remove bad reviews and negative coverage online through constructive dialogue with reviewers and online review platforms. With specialised advice from ATAK Nordic, you can restore your company’s good reputation, strengthen your brand’s digital identity and improve the online presence, so that your business becomes stronger than it was before the bad reviews.

Would like to know more about how ATAK Nordic works with negative reviews and a bad reputation online? Read more on our Online Reputation Management page or contact us here:

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